Sr Technical Support Associate (English & French

**JOB DUTIES:
- Facilitate issue identification and analysis
- Investigate and resolve technical issues
- Build relationships with customers Develop and share knowledge

**YOU MUST HAVE:
- High School Diploma, or equivalent. Some experience in the field
- English and French Proficiency Customer Service Experience

**WE VALUE:
- Good interpersonal and verbal & written communication skills
- Strong continuous improvement mindset, strong leadership impact

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