Descripción y detalle de las actividadesWe are seeking for Test Engineer, reporting to the Technology Manager, the Sr. Test Engineer serves as a crucial liaison between customers and Spectra-strip. The Sr. Test Engineer is responsible for understanding the customer's needs, specifications, and expectations, and translating them into technical requirements for Spectra-strip teams. Additionally, the Sr. Test Engineer actively participates in testing, installation, and troubleshooting of products or systems, providing valuable feedback and recommendations for improvement.Responsibilities:Provide on-site and remote technical support to customers, assisting with product installation, configuration, and troubleshooting.Develop in-depth knowledge of products and solutions, staying up-to-date with new features and updates.Conduct product demonstrations and training sessions to educate customers on product capabilities and best practices.Diagnose and resolve technical issues promptly, collaborating with internal engineering and support teams as needed.Create and maintain technical documentation, including installation guides and troubleshooting procedures.Gather customer feedback and insights to provide input for product improvements and enhancements.Review and control materials, procedures, and mechanical or electrical systems to ensure customers receive high-quality, functional products.Manage and coordinate technical projects, ensuring successful implementation and customer satisfaction.Experiencia y requisitosBachelor's degree in electrical or mechanical engineering or a related field.Advanced English (Spoken and written)Experience advanced with (SI) Signal IntegrityProven experience in a technical role, such as application engineering, technical support, or related positions.Strong technical proficiency in relevant technologies and products.Excellent problem-solving and troubleshooting skills.Effective verbal and written communication skills, with the ability to convey complex technical information to non-technical audiences.Customer-focused mindset.Willingness to travel to customer sites as required.Strong organizational skills and attention to detail.BeneficiosBeneficios de acuerdo a la LFTFondo de ahorroSeguro de gastos médicosCaja de ahorroBono de Puntualidad y AsistenciaNúmero de vacantes: 1Área: IngenieríaContrato: PermanenteModalidad: PresencialTurno: DiurnoJornada: Tiempo CompletoHorario: Tiempo completoSalario mensual neto: $1,000 - $2,000 MXNEstudios: Carrera con título profesionalInglés: Hablado: Avanzado, Escrito: AvanzadoDisponibilidad para viajar: No#J-18808-Ljbffr