**Role Description**:
Is in charge to contribute for the accomplishment business line profitable growth stablished in annual budget, following his/her behavior according with AIG values taking in account "how", participate as an actively team worker with their colleagues and other teams to achieve the goal according with AIG guidelines and UW discipline, participate and promote business strategy through internal and external clients, attending and solving different requests which involves UW attention into responsibilities or authority for daily operation
Must be maintain effective and cordial communication to build a satisfactory relationship with all members of AIG and producers, collaborate with other teams in projects, trainings, visits to improve operational efficiency and promote AIG strategy.
primary responsibilities
1- Functional Responsibilities
- Mainly attend business submissions over 5K USD (average premium) select to quote those with accomplish guidelines and risk appetite, analyze and present the quotation, following and negotiation to bound a new policy, always in communication aligned with distribution team, taking account of SLA´s as part of service in all the process, declination, quoting and negotiation.
- Participate in monthly renewal process, ensuring accomplishment of guidelines, analyze renewal terms and conditions for accounts with losses to revert results in a profitable for the next period.
- Maintenance portfolio requests, providing in a timely response the information that issuance team request to process requirements, taking account of SLA´s accomplishments as part of service
- Interaction with other AIG areas to provide information requests as: Claims to provide information of policies if it need to continue with the claims process without taking part of the claim determination. With distribution teams to attend technical advisories to brokers if it´s necessary.
- Maintain his/her UW information profile properly documented: including UW summary, authorization if it required, UW analysis and any other documentation to guarantee guidelines accomplishment.
- Attend external clients to promote, train agents and brokers to reinforce business line strategy, strength relations with agents and brokers to increase and create new business opportunities always promoting AIG values and behaviors.
- Approach and collaboration with the different internal areas of the company, for the resolution of the services that are outside the response times to achieve the appropriate solution and timely closure of the same always under UW authority and responsibilities
- Participate in different activities and cooperate with necessary information to prepare reports and monitoring of results, KPI´s, AAL, LTP, and any other information which required
- Participate in assigned projects i.e.., to improve operation as automatization processes, or any other which needs his/her actively participation
2- Responsibilities
- Achieve his/her individual goal with UW discipline stablished in annual budget (monthly monitoring)
- Contribution of Team´s goals for new business strategy and retention portfolio stablished in annual goal (monthly monitoring)
- Ensure the properly accomplishment of UW guidelines
- Accomplishment of Sla´s established for all business requests
- Attend internal and external clients which requires UW support
- Participate actively in projects which involves UW participation
**What are we searching for**:
- Analytical thinking
- Troubleshooting
- Negotiation capacity
- Effective communication and customer service skills
- Resilience
- Capacity to work under pressure and discipline
- integrity
- Commitment
- Initiative-taking
- Teamwork
- Efficient administration, ability to manage multiple priorities.
- Office Package: Intermediate or advance level of Excel, Word, Outlook.
- Bachelor's Degree in actuary, engineering, administration or similar
- Experience: having worked in a previous similar position for at least one year or having knowledge of Property terms and conditions
LI-MF1
LI-AIG
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
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