.The SSO Strategy & Operations Country/Cluster Head is accountable for the implementation and execution of the global/hub strategy, key priorities, and function deliverables in the country/cluster. Oversees overall performance, applies business insights to drive productivity and provides strategic input.The SSO Strategy & Operations Country/Cluster Head is accountable for country/cluster communication strategy, information management and in-country/cluster SSO communication to internal and external stakeholders.Collaborates and aligns with the Head Strategy & Operations/SSO Strategy & Operations Hub Heads to translate, implement, and execute the global/hub strategic plan in the country/cluster to support the organization to become the industry leader- Provides country/cluster feedback and insights. Heads and ensures country/cluster needs are incorporated into as needed- Drives successful execution of innovative key strategic projects.- Accountable for operational excellence, productivity, and performance. Working in close collaboration with other leaders to align with GCO strategy- Identifies country/cluster-specific opportunities, challenges, and risks, supports mitigation- Drives innovation and change management processes, identifies strategic solutions to improve clinical study execution- Drives implementation of country/cluster-specific communication strategy in line with global/hub strategy- Leads implementation of information management and communication standards and their further development and optimization- Supports global/hub information and transformation initiatives, change management and SSO evolution incl. culture and mindset change- Analyzes external benchmarking, trends, and regulations for the cluster.**Commitment to Diversity & Inclusion**:- We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve