We are looking for a dynamic eCommerce Talent Manager to join our team.
The Talent Manager will be responsible for working directly with our pool of talent members to help them enhance their performance through training, be placed with clients, and maintain and improve relationships with the client.
The talent manager will keep a pulse on how the talent members are doing in their various eCommerce roles and help them create and achieve goals as they continue to work with Onda.About the CompanyOnda (https://ondaworks.Com/) partners with brands to help them grow, by way of our pool of highly vetted talent experts within all areas of digital marketing.
Onda acts as a "one-stop-shop" for e-commerce brands seeking assistance with their digital marketing labor and execution needs by providing premium talent.
Joining our talent network offers you connections to the ultimate "freelance" gigs with our clients, but coupled with a variety of support departments (scheduling, billing, client resolution, etc) to help you focus on what you do best.Responsibilities:Talent Development & Performance ManagementPartner with talent members to help them define their career goals and professional development plans.Conduct regular check-ins with placed talent to monitor performance, provide feedback, and offer coaching on skills development.Work with talent to identify areas for improvement and develop tailored growth plans, ensuring they reach their full potential.Coordinate and provide access to training programs, resources, and workshops to enhance the performance and skills of talent.Client & Stakeholder ManagementDevelop and maintain strong relationships with key eCommerce clients, understanding their evolving needs and ensuring the continued alignment between talent and client expectations.Serve as the point of contact for clients to resolve any issues related to talent performance, ensuring the successful integration of talent into teams and projects.Provide clients with regular performance updates, ensuring satisfaction and success in their business goals.Collaborate with clients to anticipate future talent needs and proactively source candidates to meet these needs.Qualifications:Customer Relationship Management (CRM)Analytics and ReportingBest Onboarding Practices and Process Improvement: the ability to enhance and improve the onboarding process over time.Interpersonal SkillsAbility to foster and maintain positive relationships with the onboarded talent within the talent poolExperience with Ecommerce brandsExperience in recruiting or onboarding preferredAdditional Info:Fully remote1099 contractor positionFlexible hours but availability for client communication during business hoursApply today to join the Onda network for the opportunity to work with exciting and innovative brands!#J-18808-Ljbffr