STORE CUSTOMER ADVISOR – ZEGNA OUTLET RIVIERA MAYA At ZEGNA, the talents and passion of our people are the pillars of our success. We're looking for an impressive Store Customer Advisor in GO Grand Outlet Riviera Maya to contribute to our proud legacy and help shape our vibrant future.
What makes you, makes Zegna The legacy of Zegna would not exist if it weren't for the unique skills of every person on our team; the makers, masters, designers, and doers. As a Zegna Store Customer Advisor, you bring the human touch to the luxury experience. You are our ambassador, sharing both our rich heritage and collections to create an atmosphere of energy and passion for the Zegna brand.
What makes up your day The customer experience starts with you, so your role is vital in ensuring every interaction is memorable and personal. You'll learn the stories behind the Zegna brand, products, and craftsmanship and use these to authentically engage with customers. You and your colleagues are accountable for achieving sales targets for your store, executing the plans provided by your store manager, and using your initiative to suggest alternative strategies.
You are tasked with a range of customer service roles, including performing fittings and alteration measurements, and potentially becoming a Made-to-Measure specialist. You're responsible for ensuring the store environment meets customer expectations, using visual merchandising and product guidelines to create an exceptional experience. Operational tasks may include stock room management, inventory, cashiering, and reporting.
What makes you, makes our team To be successful in this role, you have a passion for style, are curious by nature, adventurous, and interested in technology. You connect with the innovative spirit behind the Zegna brand and know how to make it relevant when you share it with others.
What makes you, makes our legacy Ermenegildo Zegna Group is founded on a proud history of craftsmanship and quality dating back to 1910. Through our vertically-integrated approach, we strive to create exceptional products without compromising on quality of life for future generations.
Sales Channels & Retail Excellence at ZEGNA form the cornerstone of our customer-centric strategy, integrating retail, sales channels, and hospitality to ensure exceptional, personalized customer experiences.
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