**Minimum qualifications**:
- Bachelor's degree or equivalent practical experience.
- Experience in an external facing customer interaction role within customer support, business, and relationship development.
- Experience in video, media, entertainment industry as a YouTube creator or working with partners or creators.
- Ability to communicate in English and Spanish fluently to engage with local stakeholders.
**Preferred qualifications**:
- Experience with objection handling, managing sensitive communication, and basic agreement negotiation.
- Experience with project management using project execution frameworks.
- Ability to interact comfortably with stakeholders at all levels of an organization, as well as influencing cross-functionally.
- Ability to analyze data and insights and translate in an external-friendly, actionable way.
- Excellent problem-solving skills and proven track record of proactively improving processes.
**About the job**:
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
**Responsibilities**:
- Manage a scaled portfolio of YouTube partners across all verticals towards strategic goals, including establishing scaled strategic relationships with partners through different engagement types.
- Drive product adoption, optimization across YouTube priorities and support creators in their content, business generation, and viewership goals.
- Ensure your partner portfolio complies with YouTube Community Guidelines and M10N policies and support them in navigating YouTube Support and Operations teams.
- Engage with and understand the latest features, policies, and platform improvements to help partners succeed.
- Manage initiatives to grow emerging creators, including workshops, events, and other scaled initiatives.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
