Superintendencia De Recursos Humanos

Responsible for the execution of critical HR processes, including compensation, performance management, talent acquisition, talent development and workforce
- Advocates and drives for the resolution of employee issues and concerns including internal investigations, corrective actions and coaching
- Builds credible relationships with front, mid and senior-level leaders through trust, collaboration and effective communication
- Applies sound judgment to identify issues and prescribe HR solutions in ambiguous situations with confidence
- Collaborates with the HR Business Partner, HR Operations Center, and Centers of Excellence to provide high-impact HR solutions
- Conduct HR transactions including: orientation, leaves of absences, exit meetings, etc.
- Serve as the primary point of contact for guidance on HR policies, processes and self-service tools to employees and managers, escalating when necessary to internal COEs and external resources
- Participate and assist with location events
- Assist with departmental HR projects and initiatives as needed
- Define, develop, and maintain concise documentation for procedures, work processes and reports
- Collect, analyze, and prepare visual HR related information such as the preparation of scorecards and dashboards as warranted
- Perform root-cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service

PRIMARY LOCATION

JCS Jcam Tlaxcala