.**Description**This job is responsible for supervising a team of agents to execute the established protection measures to safeguard and guarantee the integrity of the personnel staff and the success of the transported freight in case of emergencies.**Accountabilities**- Coordinates the contracted services of security and evaluating its performance, to guarantee the quality and efficiency.- Understands the relevant business metrics and applies effective tactics to sustain a culture of operational effectiveness that produces teams of high performing, engaged and empowered operational leaders.- Identifies when a rule/regulation/policy has been violated and has one-on-one accountability conversations with an individual who has not met expectations, using KCS Candor, Aligning the Stars & KCS ABC's, and have the individual produce better results.- Demonstrates KCS's commitment to being ONE TEAM - Living a Speak Up Culture - by using communication and interpersonal skills to enhance inclusion, civility, respect, innovation, safety, customer focus, teamwork within KCS, while encouraging and enabling others to do the same.- Defines and communicates clearly the teams roles and responsibilities; holds people accountable for accomplishing objectives; recognizes and rewards people who achieve results and deliver on performance expectations; provides pinpointed (specific & measurable) feedback on performance.- Develops and retains a strong team of high performers; creates a challenging and rewarding work environment; organizes a diverse group of people into a cohesive team to leverage their energy, knowledge and skills; creates grassroots / localized events to train & develop others - including location-specific safety training, localized Speak Up events, regular recognition or team-building activities.- Exemplifies KCS Vision, Values, and Culture interactions with coworkers, business partners, customers and stakeholders.**Required**- High School diploma or equivalent- Minimum five (5) years of relevant operations experience, or equivalent combination of education and experience- Specialist knowledge of one or more disciplines of railroad operations**Working Conditions**- This position has a regular full time schedule with a normal work week of Monday through Friday. There may be a need for occasional work after hours or weekends.- This position may require mínimal travel up to 10% of the time.**We Offer**- Complete health and welfare benefits package- Competitive salary- Incentive plan- Vacation plan**EEO Statement**We value a culturally diverse workforce and are proud to be an equal opportunity employer while providing reasonable accommodations for all employees
