.The External Comms Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.**Responsibilities**:- Predominantly design for print, the role would be working within the over-arching brand guidelines whilst developing creative concepts that continue to engage and inspire our clients.- The creation of design for print to a high standard, within the applicable corporate identity.- Ensuring that all completed work is thorough, accurate, time bound and within corporate constraints, both technically and creatively.- Day-to-day creative decision-making is part of the role (significant design changes or issues should be escalated to the design head).- The timely communication of specification and scheduling changes back to the account management team.**Qualifications**:- Experienced graphic designer, who has a proven portfolio of high quality work.- 0 - 2 Years of Experience**Education**:- Bachelors degreeThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.- Realizar reportería del área- Manejo de Excel Avanzado- Revisión de Temas de Control- Revisar temas de control/ Quejas Dictamen/ Aclaraciones Personalizadas- Analítico, toma de decisiones, trabajo bajo estrés, conocimiento en bases de catos, explotación de bases, KPIS, net working- Excelente trato y atención para con los clientes buscando siempre mejorar la relación con los mismos. Aportar ideas de mejora, colaborar con el resto del equipo en actividades de capacitación, documentación y toma de decisiones. Manejo de paquetería (Excel, Word, Power Point), excelente actitud de servicio, capacidad de análisis y atención a detalles. Aprendizaje y memoria, expresión de ideas, Apego a normas, trabajo en equipo, trabajo bajo presión, enfoque a resultados. Indispensable disponibilidad de horario.- **Job Family Group**:Communications and External Relations- **Job Family**:Communications Management- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer