**Supervisor de Concierge**:
- Ubicación: Wyndham Alltra Vallarta- Ciudad: Nuevo Vallarta, NAY, MX, 63732- Fecha: 2 dic. 2024¿Eres alguien que ama los retos y desafíos constantes? ¿Eres naturalmente curioso y siempre estás dispuesto a pensar fuera la caja para resolver una situación? ¿Tienes una mentalidad de crecimiento y estás buscando una carrera que crezca contigo? Si es así, podrías ser el talento que buscamos para este puesto.
- As a Supervisor I, Lodging, you will be responsible for supervising and coordinating the activities of personal service workers within our organization.
**Job Duties and Responsibilities**:
- Supervise and coordinate the activities of personal service workers, ensuring that tasks are completed accurately and on time.
- Communicate effectively with team members to establish a clear understanding of job expectations, performance goals, and procedures.
- Assist in the hiring and training of new staff; provide ongoing guidance, support, and mentorship to team members.
- Collaborate with other departments to address and resolve issues, which may include guest complaints, staffing challenges, or maintenance concerns.
- Monitor and evaluate employee performance, providing feedback and coaching as needed to maintain a high level of service quality.
- Ensure compliance with all company policies, procedures, and safety regulations.
- Maintain a positive and professional environment to ensure a high level of employee morale and guest satisfaction.
- Assist in the development and implementation of strategies to improve overall operational efficiency and customer satisfaction.
- Stay current with industry trends and best practices to ensure that the company remains competitive and provides exceptional service to our guests.
- Complete additional tasks or responsibilities as assigned.
**Work Experience**:
- Requires expertise in a variety of work processes through a combination of job-related training and considerable on-the-job experience
- Typically acts as a lead, coordinating the work of others but not a supervisor
- Works autonomously within established procedures and practices
- Has 4 to 5 years of work experience
**Competencies**:
Business Expertise
Championing Guest Needs
Developing Self
Impact
Interpersonal Skills
Job Functional Knowledge
Leadership
Problem Solving
Teamwork and Collaboration
Accountability
**Education**:
- High School Degree or equivalent is preferred.
- Combination of education and experience will be considered.
**Certifications**:
- Certifications may be required or preferred.
Todas las personas aplicantes serán evaluadas y consideradas para las opoortunidades en PLAYA, sin distinción de raza, color, religión, sexo, orientación sexual, edad, genética, identidad o expresión de género, nacionalidad o discapacidad.
ID de solicitud: 9637
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