.At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.**SUMMARY**Directs the activities of the Machine Support group. Responsible for maintaining production schedules and ensuring that quality standards are adhered to by the group.**ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.**LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention:- Recruit, interview and hire Process Engineers, Industrial Techs, WAVE Techs, and Machine Support Techs- Coach machine support department staff in the interviewing/hiring process.- Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development:- Identify individual and team strengths and development needs on an ongoing basis.- Create and/or validate training curriculum in area of responsibility.- Coach and mentor tooling department staff to deliver excellence to every internal and external customer.- Create and manage succession plans for the machine shop function.Performance Management:- Establish clear measurable goals and objectives by which to determine individual and team results (i.E. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).- Solicit ongoing feedback from Workcell Manager (WCM), Business Unit Manager (BUM), peers and team member on the PE team member's contribution to the workcell. Provide ongoing coaching and counseling to team member based on feedback.- Express pride in staff and encourage them to feel good about their accomplishments.- Perform team member evaluations professionally and on time.- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.- Coordinate activities of large teams and keep them focused in times of crises.- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.Communication:- Provide communication forum for the exchange of ideas and information with the department.- Organize verbal and written ideas clearly and use an appropriate business style.- Ask questions; encourage input from team members.- Assess communication style of individual team members and adapt own communication style accordingly