.At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.Ver TJ-JD-19-570JOB SUMMARYDirect, coordinate, and review all activities of the Packout Operators, and QC & OBA Inspectors to ensure the needs of internal and external Customers are being met.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.LEADERSHIP AND MANAGEMENT RESPONSIBILITIESRecruitment and Retention:- Recruit, interview and hire quality control (QC), Packout and out of box audit (OBA) resources.- Monitor team member turnover; identify key factors that can be improved; make improvements.Employee and Team Development:- Identify individual and team strengths and development needs on an ongoing basis.- Create and/or validate training curriculum in area of responsibility.Performance Management:- Establish clear measurable goals and objectives by which to determine individual and team results (i.E. operational metrics, results against project timelines, training documentation, attendance records, knowledge of operational roles and responsibilities, personal development goals).- Solicit ongoing feedback from Line Managers, Quality Engineers, Workcell managers, peers and team members on team member's contribution to the team. Provide ongoing coaching and counseling to team member based on feedback.- Express pride in staff and encourage them to feel good about their accomplishments.- Perform team member evaluations professionally and on time.- Drive individuals and the team to continuously improve in key operational metrics and the achievement of the organizational goals.- Coordinate activities of teams and keep them focused in times of crises.- Ensure recognition and rewards are managed fairly and consistently in area of responsibility.Communication:- Provide communication forum for the exchange of ideas and information with the department.- Organize verbal and written ideas clearly and use an appropriate business style.- Ask questions; encourage input from staff.- Assess communication style of individual team members and adapt own communication style accordingly.TECHNICAL MANAGEMENT RESPONSIBILITIES- Create appropriate QC, Packout and OBA shift coverage schedules to ensure best utilization of resources while keeping the employees' best interest in mind.- Participate in On Time Delivery (OTD) Meetings per current Jabil structure