.Supervisor, Human Resource I The Human Resources Supervisor supports the site by performing administrative duties. This position serves as a liaison between the site employees and management; per instructions and pre-established guidelines to perform the functions of the job. In this role you will: Assist in collecting, updating, and coordinating site payroll with the Payroll Manager. Provide support to the site, including assisting with employee relations, conducting investigations as assigned, and maintaining employee corrective actions. Participate in and present Human Resources information during onboarding for all new hire classes. Manage site benefits, including employee safety, unemployment, and LOA program support. Promote and be involved with the organization and support of site events. Assist in carrying out various human resources programs for site employees. Maintain personnel files in accordance with established legal, regulatory, and company directives. Communicate issues to the attention of the HR and site leadership. Reinforce employee relations practices to establish a positive employer-employee relationship and promote a high level of employee morale. Ensure that all employee practices are consistently interpreted and applied in accordance with legal and company directives. Complete job offers and promotions for non-agents. Follow up on employee notices of separation with proper documentation and exit interviews. Support site compliance audits. Perform other duties as assigned. We are looking for someone who has: Minimum 3 years relevant experience in Human Resources. Ability to handle sensitive and confidential materials. Proficient and effective English verbal and written communication skills. Ability to work in a fast-paced, deadline-oriented environment. Excellent organizational, interpersonal, and time management skills. Task-oriented, possess exceptional people skills, and be reliable. Proficient with Microsoft Office, Outlook, internet, copier, fax, and other business machines. Ability to exercise discretion and interact effectively with individuals at all levels and from diverse backgrounds. Preferred Skills: BA degree in Human Resources. Call Center experience. Experience in payroll processing a plus. Why join ResultsCX: All-around fun in the workplace. Healthcare Benefits. Opportunity to grow with ResultsCX if that's "Your Greater." About ResultsCX: ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide