-Responsible as a specialist for warehouse logistics whilst meeting Pharmaceutical Regulatory and Corporate Guidelines.
About the RoleMajor accountabilities: Order Creation & Courier Coordination: Create and manage orders with couriers, ensuring timely pick-up and delivery scheduling.Real-time Monitoring & Risk Management: Continuously monitor logistics operations to proactively identify risks and prevent delays.Master Data Management: Maintain and update logistics databases with accurate and timely information to support smooth operations.End-to-End Delivery Tracking & Follow-up: Track deliveries from initiation to final delivery, ensuring follow-up with couriers to resolve any issues.Performance Analysis & Reporting: Prepare and present performance reports, highlighting trends and identifying areas for process improvement.Key performance indicators: On-time Order Creation & Courier Coordination: Percentage of orders created and coordinated with couriers within scheduled timelines.Successful Delivery Rate: Proportion of packages delivered on or before the expected delivery date.Risk Mitigation Efficiency: Average time to identify, escalate, and resolve risks affecting delivery.Database Accuracy: Rate of accurate updates and minimal discrepancies in the logistics database.Process Improvement Success: Tangible improvements in logistics efficiency based on implemented changes and process optimizations.Skills: Advanced Analytical Skills: Ability to assess data and identify logistics bottlenecks, driving process improvements.Courier & Logistics Coordination: Expertise in managing courier relationships and coordinating delivery schedules.Communication & Stakeholder Management: Strong interpersonal skills for managing logistics teams and external courier partners.Time & Project Management: Capacity to manage multiple tasks, prioritize effectively, and meet deadlines in high-pressure environments.Tech Proficiency: Proficiency in logistics systems and database management, with a focus on accuracy and efficiency.Languages : Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together?
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Functional Area Technical Operations
Job Type Full time
Employment Type Regular
Shift Work No
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