.Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.PurposeWe are seeking a dynamic and experienced Supply Chain Manager to oversee and enhance our supply chain operations for the two distribution centres in Mexico and Colombia. You will be responsible for managing the end-to-end supply chain processes, ensuring exemplary coordination between demand and supply planning, customer care, logistics, and project management activities to deliver a superior customer experience guaranteeing cost-effective transportation, efficient lead time and optimal inventory management. In this position, you will be reporting to our Regional Supply Chain Head (Fragrance & Beauty).Core ResponsibilitiesStrategy design and execution:Provide key supply chain inputs to the Operations business plans and participate in the design of the regional Supply Chain strategy and definition of related objectives. Implement the crafted Supply Chain strategies, ensuring seamless alignment with the business and driving continuous improvement through diligent monitoring and optimization of key performance indicators (KPIs).Function management:Oversee crisis management and emergency response protocols, ensuring preparedness and effective mitigation of logistics and supply-related incidents. Lead and mentor supply chain staff while managing the day-to-day interactions between the Customer Service, Planning (Demand & Supply), and Transportation departments. Resolve complex or escalated customer issues by investigating complaints, coordinating with other departments, and finding appropriate solutions promptly. Foster a customer-centric culture within the organization and promote a positive brand image through exceptional customer service. Collaborate closely with internal and external stakeholders in line with the company´s strategy, targets and leadership principles. Execute inventory management strategies, optimizing cost-effective transportation and streamlining lead times while adhering to best practices for enhanced efficiency. Collaborate in the Supply and Demand reviews of the Regional S&OP cycle. Play an active role in the development of the supply chain network, ensuring the sites comply to trade affairs regulations on import
