Education:Bachelors Degree in Industrial Engineering, Electronic engineering, Computer Science, Information Technology or comparable discipline+5 years Importante empresa managing operations and/or technical teamsProven Importante empresa managing remote teams.Advanced English**Requirements**:PERSONAL CHARACTERISTICS:Proactivity, attention to detail, strong work ethic, strong interpersonal skills, focus on strategic continuous improvement.**Skills**:Leadership, Teamwork, Peers Development, comfortable about performance supervision and continuous training and motivation.Customer Care orientation.Ability to understand internal and external expectations and meet or exceed them at all times.To:Face during support escalations.Document and knowledge base managementMedium or higher Importante empresa in Excel or Google SheetsImportante empresa with BI and databases is desirableImportanteempresa in electronics is desirable**Responsibilities**:Lead, manage and coordinate operations across multiple departments.Measure, analyze and improve month:Over:Month team results based on KPI.Establish processes and policies, and continuously improve them.Weekly reports on the team's performance.Peers development. Continuous coaching and training of the teams.Customer care.Problem Management of proactive and reactive issues.Handle high:Impact escalations.Propose, plan and implement alternative solutions to solve the client's problem.Ability to understand complex technical issues and put in appropriate terms for stakeholders and customers.Lead internal tool implementation and automation efforts.Process engineering and continuous improvement projects.Work along the Product Management and the Development teams to launch new products and to solve any issues.Track and manage resources, costs, and expenses.**Benefits**:Based salaryFood vouchersBenefits by lawPerformance bonus