This position is required to:
- Provide excellent customer experience and solution support to BY customers with ownership, proactive and innovative approach.
- Own solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service.
- Passionately collaborates and engages within and beyond his/her team with empathy.
- Builds and demonstrates moderate competency in product and domain, Azure & relevant tools and technologies, solution architecture etc.
- Consistently demonstrates customer centricity and relentless attitude to innovate through team work.
- Add value by developing knowledge articles as well as working on operational improvements.
**Must Have**:
- Experience in querying (SQL )
- Basic knowledge in scripting
- Experience creating databases (SQL Server, Oracle)
- Experience in Global Delivery Model
- Good experience handling clients
- Advanced level of english (80-85%)
- Good with teamwork
- Great disposition to learn
Good to have:
- Azure basic concepts
- Support experience in SaaS/Cloud model
**Our Values**
If you want to know the heart of a company, take a look at their values.
Ours unite us.
They are what drive our success - and the success of our customers.
Does your heart beat like ours?
Find out here: Core Values
Diversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of.
Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.