Support Manager

.With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.Every employee at OpenTable has a tangible impact on what we do and how we do it. You'll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.Hospitality is all about taking care of others, and it defines our culture. You'll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.In this role, you will:OpenTable is in search of an experienced Support Manager with strong leadership skills and a "roll-up-your sleeves" work ethic to help support a team of Customer Service Supervisors. We are looking for someone who knows how to support a growing, successful workplace while still having fun!Your top priority is to coach and motivate team members to successfully deliver excellence in all aspects of the Customer Experience. You will be responsible for the overall development of the members of your team while ensuring all performance expectations are met or exceeded consistently.Please note we can only consider candidates who are able to speak and write Spanish and English and will require working from our Mexico City office