Supv Iii Sales

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

**What your background should look like**:
**RESPONSABILITIES**:

- Own and be accountable for achieving specific departmental objectives and in meeting both sales and Customer Experience goals of your team.
- Equip your team to develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.
- Observe and coach your team in their work activities, providing immediate feedback through coaching discipline and following up to ensure appropriate actions are taken by the team
- Recruit new talent and develop a strong talent bench that will embrace the vision and transform the organization.
- Champion transformation initiatives and positively drive the change initiatives within the team.
- Drive operational excellence and continuous improvement mind-set within your team.
- Grow and nurture your team by providing inclusion and engagement opportunities, as well as developing them for their future careers.
- Liaising effectively with various internal business partners like engineering, planning, and sales to resolve Customer inquiries and requests

**REQUIREMENTS**:

- Bachelors degree required
- 3 to 5 years of experience in a similar roles
- Fluent in Spanish and English / Portuguese is a plus.
- Previous experience working in a contact center environment
- Proven success record of change management efforts in Customer Care & Sales
- Proven experience of leading large and multi layered teams
- Demonstrated experience in working effectively and directly with all levels of the organization
- Industry specific experience is a plus

**Competencies**:

- Motivating Others- Building Effective Teams- Managing and Measuring Work- Values: Integrity, Accountability, Teamwork, Innovation- SET : Strategy, Execution, Talent (for managers)