.Surgical Sales RepresentativeLocation: VeracruzAt Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you'll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.As a Surgical Sales Representative supporting the Surgical Team, you will be responsible for establishing and implementing a sales business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Alcon and its brands. You will communicate Alcon's value and purpose through service provision.In this role, a typical day will include:Driving sales, promotion, and development in the designated accounts to reach commercial goals.Commitment with existing customers by continuously proposing solutions that meet their needs and objectives.Management of IOLS Consignment.Leading the preparation of strategies and individual tactical plans and providing strategic input in terms of analysis, future potential, and key programs required for the accounts.Preparing and negotiating commercial contracts and following up on execution and performance.Analyzing market situations including competitive intelligence activities on key accounts and key competitors.Contributing to the mapping of stakeholders, including segmentation and profiling, and providing accurate and timely data for the Alcon CRM system.Understanding the overall potential of the business (surgical volume, surgeon's preferences and consumption habits, etc.).Building strong relationships with decision-makers, influencers, and successors.Establishing and developing long-term relationships with customers in the assigned territory.Timely and effective resolution of customer requests and issues.Acquiring a thorough understanding of key customer needs and requirements.Maintaining a high level of customer satisfaction.EFA management.Planning and reporting daily activities in Alcon's CRM system.Opening service requests and following up on actions.Following all adverse event guidelines and Code of Conduct guidelines as promoted by Alcon.WHAT YOU'LL BRING TO ALCON:Experience: +1 years of experience as a sales representative in ophthalmology/medical devices.Knowledge of the medical devices market.Knowledge and experience in selling and negotiation with customers.Education: Ophthalmologist, Biomedical Engineering or similar.Languages: Basic level of English.Soft Skills:Communicates EffectivelyManages ComplexityCollaboratesHOW YOU CAN THRIVE AT ALCON:Opportunity to join a growing, early-stage organization built within a mature, stable global company.Friendly working environment and a diverse and highly motivated team