.**Sonata Software Overview**Sonata is a global technology company specializing in platform-based digital transformation, supporting businesses to become connected, open, intelligent and scalable. Sonata's Platformation methodology brings together industry expertise, platform technology excellence, design innovation and strategic engagement models to deliver sustained value to customers. A trusted partner of world leaders in the retail, manufacturing, distribution, travel, services and software industries, Sonata's software portfolio includes the Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, Kartopia E-commerce Platform©, Halosys enterprise development automation Platform©, CTRM Commodity Trading and Risk Management Platform© and KODO - AI Powered Customer Experience (CX) Platform. Sonata's Platformation approach ensures services built on Microsoft Dynamics 365, Microsoft Azure, AWS, Cloud Engineering and Managed Services deliver on the Platformation promise. As world leaders in digital technologies including IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security, Sonata's people and systems are nurtured to deliver on our commitment to excellence in business technology solutions.**Role: System Admin - IAM Operations****Location: Guadalajara & Mexico City (Hybrid)****Type of Hire: Full Time****RESPONSIBILITIES**- Successfully execute technology changes aligned with company policy (Change policy, SDLC, etc.)- Work with team members and business stakeholders to identify new ways to provide value with existing tools and toolsets.- Provide training and guidance to internal and external stakeholders as needed.- Identify areas for process improvement in areas relating to Identity & Access Management- Troubleshooting of access related issues and communication of solutions to stakeholders- Perform other related duties as required and assigned.- Demonstrate behaviors which are aligned with the organization's culture and values.**SKILLS AND ABILITIES**- Experience administering/supporting CyberArk in a corporate environment.- Knowledge of Active Directory and/or other identity providers.- Experience with Role Based Access (RBAC) and principles of least privilege.- Excellent written and verbal communication skills.- Experience with ServiceNow a plus.- Must be a team player with strong attention to detail and able to work independently.- Proven track record at delivering timely and accurate information in a fast-paced environment.- Excellent critical thinking, problem solving, and sound judgment skills**Why join Sonata Software?*****At Sonata, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you will not be alone