.Together we are powering the future of Higher Education:Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their institutions to agile, digitally connected campuses that enable student success.Overview:**Where you will make an impact**- Management of virtual environments- Management of Active Directory and Exchange environments- Management of Solutions such as SharePoint, Exchange, SQL, SCCM, Office 365- Deployment of new servers- Server hardware troubleshooting and configuration- Server capacity planning and management- Active server monitoring and resolution of all alerts- Operating systems troubleshooting and configuration for both Microsoft and VMware- Disaster recovery planning and testing, including backup and restore; remote software installations, and upgrades- Management of End Point protection solutions- Server patching, configuration, hardening- Proactively monitor and optimize system performance using tuning, optimization, and other methods. Identify, design, prepare, recommend and adapt best practices for Microsoft system stability, security and optimal performance. Perform capacity planning.- Lead technical efforts in Infrastructure and systems integrity, performance, security, scalability, optimization, and troubleshooting.Identify and participate in the implementation of hardware, operating system and software enhancements for improving the reliability, performance and availability of the systems.- Proactively monitor and manage batch jobs. Responsible and accountable for all system backups, processes for Windows systems.- Configure monitoring tools to evaluate the performance of systems.- Train and mentor junior system admin and IT operations staff and/or helpdesk personnel to run system maintenance and IT operations tasks.- Provide technical administration and migration support for various Windows environments.- All members of the team are expected to participate in our on-call process (24/7 production support).Performing other duties as assigned