.We Are All Leaders at CarharttIn our words and by our actions, we strive to emulate the hardworking example set forth by our founder, Hamilton Carhartt.
We Lead Business by creating value, delivering on results, and making changes along the way.
We Lead Self by being inclusive, recognizing that our differences make us stronger as we strive to build a better world, together, for all hardworking people.
We Lead Others by communicating and clearly defining the path as we walk bravely into the future.
Working at Carhartt, we are all given a seat at the table and the honor of continuing the legacy.Representative ResponsibilitiesWork directly with architects, engineers, vendors, internal customers and other stakeholders to implement software and hardware implementations and integrate with the existing environment.Perform system upgrades and migrations in support of business operations.Work with the cyber security team to identify security gaps and harden systems against threats.Work with the network team to coordinate changes to firewalls, network configurations, DNS, DHCP, and other network devices.Work with the incident management team to prioritize escalated incidents and restore normal service quickly to all system interruptions and reduce/eliminate any adverse impact on the business.Analyze reoccurring problems, research and recommend solutions, and assist in implementation of system resolutions to reduce the reoccurrence of IT problems.Implement, maintain, and respond to alerts from monitoring systems.Work with IT support associates at all locations to resolve incidents, maintenance, and continuous improvement.Work with leader to make recommendations for improvements and cost savings based on the requirements and goals of the business.Participate in engineering and testing of disaster recovery of systems.Responsible for configuration, maintenance and monitoring of backup systems and restoring data.Create and maintain documentation / instructions as necessary for systems and processes.Coordinate schedule with other team members under the direction of the leader to ensure availability[TM1] of support.Follow all change management procedures and coordinate planned outages with all affected parties.Ensure compliance with hardware and software licensing agreements.Maintain positive relationships with team members, Carhartt associates, customers, and vendors.Required EducationBachelor's degree in a Computer Science or related field or equivalent years of experienceRequired Skills & ExperienceExperience with installing, configuring, maintaining and troubleshooting Microsoft Servers including but not limited to Windows Servers, Exchange, SQL Server, and Lync / Skype for Business.Experience with installing, configuring, maintaining and troubleshooting virtual environments (VMWare / Hyper-V)