T4 Support Engineer

**Project** Description**:The project scope is the development, maintenance, and support for a single-server solution for large contact centers supporting up to 30,000 concurrent agents created by a leading contact center solution vendor.**Responsibilities**:- Communicate with corporate customers in order to find solutions for technical problems.- Diagnose the system malfunctions by collecting and analyzing logs and the information needed to offer a resolution.- Engage other internal teams if needed to provide a resolution.**Skills**:Must have- Networking- Linux- OOP( C++, Java) basic- Advanced level of English (spoken and written)Nice to have- Telecom background- Virtualization, Docker- Avaya products knowledge- Scripting knowledge (bash)- Support experience or any other direct customer interaction**Languages**:English: C1 Advanced**Seniority**:Regular**Relocation package**:If needed, we can help you with relocation process.Vacancy SpecializationTechnical Support (SL3)Ref NumberVR-97247