.XtendOps LATAM delivers exceptional customer experiences through The More Than Human Connection.
By integrating a tailored AI ecosystem with a people-first philosophy, XtendOps enhances CX performance, quality, and cost-efficiency across the entire BPO value chain.
The company's predictive hiring and Agent Assist technologies, developed in collaboration with MIT, ensure the right person is in the right role for success.
At XtendOps, we prioritize investing in our agents to achieve service excellence and foster deeper human connections.Company DescriptionXtendOps LATAM delivers exceptional customer experiences through The More Than Human Connection.
By integrating a tailored AI ecosystem with a people-first philosophy, XtendOps enhances CX performance, quality, and cost-efficiency across the entire BPO value chain.
The company's predictive hiring and Agent Assist technologies, developed in collaboration with MIT, ensure the right person is in the right role for success.
At XtendOps, we prioritize investing in our agents to achieve service excellence and foster deeper human connections.Role DescriptionWe are seeking a Talent Acquisition Manager to join our team at XtendOps.
This is a full-time, remote position.
The Talent Acquisition Manager will be responsible for managing the entire recruitment lifecycle, enhancing employer branding, conducting interviews, and overseeing a seamless hiring process to meet business goals.QualificationsFull Lifecycle Recruiting Expertise: Proven experience managing end-to-end recruitment processes, from sourcing to onboarding, ensuring a seamless candidate experience.Employer Branding Strategies: Skilled in developing and executing employer branding initiatives to attract top talent, including leveraging social media and other digital platforms.BPO Industry Experience: Strong understanding of recruitment needs and workforce dynamics specific to the BPO sector, with a track record of hiring for various roles within the industry.AI Integration in Recruitment: Experience utilizing AI tools and technologies to enhance talent acquisition processes, such as predictive hiring, candidate screening, and data-driven decision-making.Talent Sourcing: Proficiency in identifying and leveraging diverse talent attraction channels, including social media, job boards, professional networks, and community partnerships.Social Media Savvy: Expertise in using social platforms (e.G., LinkedIn, Facebook, Instagram) for candidate engagement, employer branding, and recruitment marketing.Interviewing Skills: Ability to conduct structured and behavioral interviews to assess both technical skills and cultural fit.Communication and Interpersonal Skills: Exceptional written and verbal communication abilities to build strong relationships with candidates, hiring managers, and stakeholders