Talent Support Specialist - Remote Work

Who We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional growth on exciting projects.About the Role:What You'll Do:- Create clear and informative knowledge base articles and guides.- Respond to helpdesk tickets and live chat inquiries.- Create standard and ad hoc reports.- Troubleshoot technical issues on the platform.You must have:- 2+ years of experience in customer support/success.- Passion to work with people.- Experience in IT Industry head-hunting.- Excellent writing skills.- Advanced English level.How we do make your work (and your life) easier:- 100% remote work.- Hardware setup for you to work from home.- Flexible hours - make your schedule.- Paid parental leave, vacation & holidays.- Diverse and multicultural work environment.- An innovative environment with the structure and resources of a leading multinational.- Excellent compensation — well above the market average.- Here you can grow at the speed of your learning curve.Our people work remotely but with a consistent and robust culture that promotes diversity and teamwork. To continue being the leading software development company in Latin America, we want to ensure that every BairesDev member gets the best growth and professional development opportunities in a diverse, welcoming, and innovative environment.Every BairesDev team member brings something unique to our company.