Team Lead Client Accounting Services Corporate Solutions Latam

.Team Lead Client Accounting Services Corporate Solutions LatAm Team Lead Client Accounting Services Corporate Solutions LatAm About Swiss Re Corporate Solutions Swiss Re Corporate Solutions provides risk transfer solutions to large and mid-sized corporations around the world. Its innovative, highly customized products and standard insurance covers help to make businesses more resilient, while its industry-leading claims service provides additional peace of mind. Swiss Re Corporate Solutions serves clients from over 50 offices worldwide and is backed by the financial strength of the Swiss Re Group. About the Role: The position holder is responsible for ensuring daily monitoring and steering of the delivery of service level agreements, adherence to risk and quality management processes and guidelines, and compliance with treaty terms and conditions. As a Team Lead, the holder will also drive process improvement, simplification, and controls, together with staff organization and development initiatives, to create a leading customer service (internal and external) operation.This position has overall accountability for planning and management of the Technical Accounting (TA) Operations Team (Property, Energy, Engineering, Casualty), handling the implementation of objectives on a day-to-day basis within the Operations Teams, as well as managing Technical Accounting KPIs/P&L contribution and steering of business activities.If you bring (1) a firm understanding of Technical Accounting (TA) in either direct commercial insurance or the financial industry, have (2) experience of TA systems and process landscape, and are a (3) welcoming, convincing, and inclusive leader, then this role is tailored to you.Main responsibilities:Leading the Technical Accounting team in CorSo Division for Mexico and Miami operations, Direct Insurance Business, and Facultative Business.Ensure that technical accounting processes and operations are compliant.Authorization of technical payments (in accordance with corresponding guidelines).Fostering a motivational team spirit.Maintain a strong operational rhythm, and proactively handle our KPIs. Develop and maintain an underlying culture of quality accuracy in all activities, and agree corrective actions when targets are not being met.Ensure efficient use of resources to handle workloads, projects, and ensure deadlines are met.Make significant contributions to the internal and external process improvements.Client issue resolution: Strong communication with other Ops Team Leaders and collaboration with other functional areas to address client issues that cannot be resolved within the Ops teams.Deliver our value proposition to our stakeholders: agents, brokers, internal and external clients, and regulators.Ensure a robust control environment and work with Operational Risk and Compliance to ensure the key operational risks are covered and we have an effective control environment