.**Overview**:Gracenote is an entertainment data and technology provider powering the world's top music services, automakers, cable and satellite operators, and consumer electronics companies. At its core, Gracenote helps people find, discover, and connect with the entertainment they love. Daily, Gracenote processes 35 billion rows of data and is quickly becoming a world leader in return-path "big data." Over the past 3 years, the company has grown to more than 2000 employees in 17 countries, including over 600 of the world's top engineers with a passion for music, video, sports, and entertainment technology. Founded in 1998, Gracenote is one of America's most iconic and respected media companies.We are currently looking for a Team Lead to join our Editorial team.**About The Role**:The team lead will lead and manage teams responsible for the ingestion of data and proofing of content to ensure product deliveries and deadlines are met. This includes establishing effective communication methods within the team and to other groups. This person will be responsible for building and maintaining high performance, quality focused teams with a positive culture.The role will involve management of team workloads, task assignments, rollout of processes and workflows, people management, and the overall smooth functioning of the operation. This person will be responsible for ensuring quality, coverage, and reliability of metadata ingested into the Gracenote database product. This person will also develop tools and processes to collect, measure and report the performance data, and use that data to improve quality and productivity metrics.**Responsibilities**:- Provide leadership for day-to-day operations and customer projects in accordance with established goals and budgets.- Proactively identify and implement efficiencies to improve workflows within the team/department.- Manage and distribute workloads for the team or teams assigned. Prioritize team and individual tasks, and delegate accordingly to meet deadlines.- Actively provide coverage solutions for public holidays, after hours, and unexpected peak loads if required.- Evaluate staff and assign them to the most suitable projects.- Develop processes and tools to measure, assess and report the team's performance.- Own responsibility for training of staff, and provide feedback and guidance during and after shifts.- Maintain effective communication within the team and with external stakeholders.- Work on and/or lead internal projects as required and assigned.- Manage the annual associate goal process and end of year reviews, ensure these are completed in full by the required deadlines.- Conduct annual and non-scheduled performance appraisals to provide employees with ongoing feedback on performance. Other duties as assigned.- Other duties as assigned.**Requirements/Qualifications**:- Any Graduate Level.- Excellent written and verbal English skills.- Strong decision making and problem solving skills