**Tech Support Java Engineer**This position is to join a Silicon Valley company that has a Global Support organization that provides technical Product Support services to customers and internal teams, we're looking for a **Support Engineer** to join us. Your primary focus is being the first technical point of contact helping to debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using the company products. You'll join a team where colleagues with different expertise work closely together, energetic, welcoming, and informal work environment that supports collaboration and creativity to make success happen.**Required Skills**:- Fluent English with excellent verbal and written communication- Proven experience working in a technical customer support role in a Java environment- Strong troubleshooting and analytical skills- Relevant technical customer support experience focused on debugging software issues- Experience in programming languages (JAVA/ C/ C++/.Net) and debugging skills- Experience of Unix and Windows operating systems and ability to simulate/ debug problems on these- J2EE, JMS, XML/ XPATH, web services, web development, app/ web servers (Weblogic, Websphere), networking, TCP/ IP, HTTP, REST/ SOAP will be an added advantage.- Knowledge of databases (Oracle /SQL Server / DB2) and proficient in writing / analyzing SQL queries.**Benefits**:- Competitive Salary (above average)- Continuous training on e-learning platform.- Major Incidents Health Insurance- 10 Vacation days per year from day one- High efficient laptop for your work.- New challenges and growth with USA teams Salary: Based on experience**Join us sending your resume!**Tipo de puesto: Tiempo completoSalario: $20,000.00 - $35,000.00 al mesTipo de jornada:- Turno de 8 horasExperiência:- Tech Support: 2 años (Deseable)