Tech Support Configuration Analyst

_Office/Hybrid/Work from home - Baja California_Join the Zventus team, the leader in business & technology services to US-based companies.**Position Summary****Essential Job Duties/Primary Responsibilities**- Develop technical configuration change steps.- Assists with the initial implementation and continued maintenance of content in system.**Job Qualifications/Education**- BS degree in related IT or business field or equivalent work experience- Preferred 2+ years of directly related experience such as working in product implementation- Excellent interpersonal, analytical, business, and technical judgment, and problem-solving skills.- Negotiation skills- Excellent written and verbal communication skills.- Strong technical skills required- Technical coordination skills.- Knowledge of Crystal Reports- Ability to immediately adapt to changing requirements and conditions.- Experience in a matrix team environment- Strong client orientation and customer service skills to understand and drive customer solutions.- Able to translate client's business needs/requirements and present issues to a range of audience members- Familiarity with real estate concepts is a plus**Benefits**- Work from home- Career growth opportunities- Paid vacation, holidays, and parental leave- Medical, dental, and life insurance- Corporate wellness programs and sponsorships- Professional training & development- Be part of the team that supports over 20,000 service providers in the US.**Language**:- english (required)**Location**:- 22010, Misión de San Javier, Zona Urbana Rio Tijuana (required)Work Location: Hybrid remote in 22800, Ensenada, B.C.