Tech Support Remote Ii

**Descripción y detalle de las actividades**- Excellent customer service skills -Strong troubleshooting and critical thinking skills-Strong Service Now ticket managing and asset inventory skillsIn depth knowledge skills of:- Microsoft Windows 10 h2- Microsoft Windows Server 2019 Print services- Microsoft Active Directory infrastructure- MacOS Monterey 12.6.2- Apple IOS- Citrix Director for profile management and troubleshooting- Microsoft SCCM for software deployment- Thinscale for ThinKiosk assets management- Office 365 apps for troubleshootingKnowledge skills of:- Microsoft DHCP, DNS and File Share infrastructure- Canon Uniflow secure print-Excellent asset managing and inventory skills-Strong hardware and software installations, configurations and updates as needed-ITIL foundations knowledge**Experiência y requisitos**- Degree in Computer Science -English written and spoken**Organización**- Gulfstream**Giro**- Maquiladora (Export.)**Actividad principal**- Ensamble de piezas de aluminio y arneses eléctricos para la industria aeroespacial.**Número de empleados**- 2200**Número de vacantes** 1**Área** Informática Sistemas**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Titulo Profesional**Sexo** Indistinto