**VACANTE REMOTA (MÉXICO)**Location: (REMOTE)Company: NTT DATA Services**Requirements**:- Live in one of the following cities in Mexico: CDMX, Guadalajara ,Cd Juárez, Chihuahua, Monterrey, Michoacán, Cancún, Ensenada, Veracruz, Torreón, Cd.
Obregón, Sonora, Puebla, Tijuana, Baja California, San Luis Potosí ,Saltillo, Mexicali, Hermosillo, Chilpancingo, Guerrero, Campeche, Guasave, Sinaloa, Aguascalientes, Guanajuato y Querétaro.- **BE A MEXICAN CITIZEN**:- Availability to work 45 hours per week- Interest in working on **Morning / Afternoon / Night shifts (rotational shifts)**:- **Advanced English (good pronunciation and fluency)**- 6 months of experience in Customer Service- Basic to intermediate knowledge in Tech SupportWe Offer: Competitive salary Grocery Tickets - 12% of base salary- 30 days of Christmas bonus- 10 days of vacations- 50% Vacation bonus- 5 personal days per year- Medical insurance (You and your family)- Life insurance- Dental Insurance- Discounts with selected Optics- Opportunity to grow in the company- Document troubleshooting steps and detailed description of the customer incidents and requests- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures**Salary**: $14,800.00 per monthApplication Question(s):- Are you available to work rotational shifts (morning, afternoon or night)?- Do you live in one of the following cities: CDMX, Guadalajara ,Cd Juárez, Chihuahua, Monterrey, Michoacán, Cancún, Ensenada, Veracruz, Torreón, Cd.
Obregón, Sonora, Puebla, Tijuana, Baja California, San Luis Potosí ,Saltillo, Mexicali, Hermosillo, Chilpancingo, Guerrero, Campeche, Guasave, Sinaloa, Aguascalientes, Guanajuato y Querétaro ?- For this position you must talk to customers in English.
Do you have an ADVANCED level of English?- Do you have experience in customer service and tech support?