.**The Basics**:At Tanium, our Field Technical Account Manager (TAM) fulfills a necessary role in our organization to serve our prospects, partners and customers by delivering the Tanium value proposition across each interaction. TAMs collaborate with their manager and other senior team members to build and take ownership of the technical account strategy for their assigned prospects, partners and customer accounts. Operating in a collaborative team environment with other TAMs, sales, developers, and enterprise services engineers, TAMs contribute to the success of each group by supporting the Tanium platform in the field through leveraging the best practices to operationalize Tanium and lead technical sales opportunities for their assigned accounts.**What You'll Do**:- Partner with the sales team to drive sales results by:- Assisting the sales organization in discovery meetings with prospects- Leading customer-centric product demonstrations- Owning technical POCs that demonstrate the Tanium value to prospects, customers and partners- Assisting prospects, customers and partners to understand how to deploy & use our products- Participating in marketing events- Manage customer accounts by:- Conducting health-checks- Leading operationalization efforts with customers- Documenting best practices- Drive partner engagements by:- Tracking activity, documenting root cause, and reporting- Leading training sessions- Mentoring partner engineers through Tanium accreditation- Work as a unified team by:- Becoming a SME in one or more Tanium Solution domains- Collaborate with our Support Center and Enterprise Services Engineers to ensure an optimal customer journey for our prospects and customers- Mentoring other TAMs- Participating in the interview process- Developing new capabilities on the Tanium platform with a high level of autonomy**We're looking for someone with**:**Education**- Associate degree or equivalent experience required- BS degree in Computer Science, MIS, or similar experience a plus**Experience**Must Have:- Three to ten years in the industry with solid technical skills in multiple areas such as networking, security, operations, scripting, and/or programming.- Experience in one or more of the following technical domains: Endpoint Security, Endpoint Support/ Troubleshooting, Incident Response, Systems Management, Utility Scripting (bash, PowerShell, VBScript, Python.).- Prior experience and breadth of knowledge needed to lead customers and internal teams.- Has experience managing customers and is able to lead pre-sales opportunities.- Ability to master new concepts and technologies; continually striving tomaster the Tanium platform and modules.- Critical thinking and problem solving; can break problems downinto manageable, ordered piece parts and successfully convey the problem statement and plan to others.- Proficient at enterprise-level troubleshooting