Req ID:NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward:We are currently seeking a Technical Analysis Senior Associate to join our team in Guadalajara, Jalisco (MX:JAL), Mexico (MX).Must have Skills:Ability principles, theories, and concepts, as well as knowledge on related network disciplines.:1 Years of experience:Understanding of WAN/LAN networking including design elements and protocol interoperability.:1 Years of experience:Knowledge of network operation devices such as routers, switches and access points.:1 Years of experience.Secondary Skill:Very good verbal and written communication skills in English language.:3 Years of experienceNice to have, but not required:Knowledge of Network Monitoring tools, such as Solarwinds or Entuity.:1 Years:Knowledge and troubleshooting skills to support wireless infrastructure.:1 Years:Basic knowledge onITIL Library:1 Years:Customer Service Skills:2 Years:Teamwork, adaptability to changes, self:Managed.Education Requirements:Network Engineer, Telecomm Engineer, Electronic Engineer or similar.:CCENT Certification or In progress:Nice to have and not must.About NTT DATA ServicesNTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.