.**IT Technical Analyst****Responsibilities include**:- Define, develop, and document business requirements for projects in Identity and Access, Directory Services and Authentication in line with current SDLC & project management standards- Engage with business users to define requirements, prototype functionality and clarify needs- Plan, facilitate, and conduct requirements gathering sessions, meetings, and presentations- Works extensively with our team and end users to establish thorough test plans and performs system testing in support of project initiatives.- Responsible for bug tracking and enhancement documentation. Tests enhancements & bug fixes to ensure desired results are met.- Hands on approach to problem solving and solution delivery- Perform other ad-hoc duties in the support of project delivery and business benefit- Document high-level scope used by development to estimate work effort required for new project initiatives to be presented to senior leadership for governance approval.- Manage business expectations through prioritization, requirements, user acceptance testing and transparent communication.- Serve as a liaison between business stakeholders and IT employees and vendor partners to deliver business commitments.- Collaborate with multiple vendor partners to analyse requirements, appropriately distribute tasks, and track progress to deliver high-quality products on time and within budget.- Work with other BAs/teams to line up prioritized defect fixes and small enhancements/changes in maintenance sprints.- Conduct business stakeholder meetings and requirement gathering sessions to construct workflow diagrams and write detailed specifications through iterative design.- Work with BAs, development, and testing teams to provide clarifications on requirements and to validate the system being developed.**Qualifications**- Bachelor's degree in Computer Science, IT or another related field.- Minimum of 4 years of IT experience in a comparable role.- Understanding of Agile delivery methodology and Scrum.- Experience with executing technology projects in a Business Analyst capacity in an Agile environment and utilizing AGILE concepts and cadence, including PI Planning, user story creation and Acceptance Criteria writing.- Excellent interpersonal skills with the ability to build trusting relationships with all team members including business stakeholders and IT team members.- Strong communication skills, both written and verbal- Strong analytical, presentation, process mapping and requirement gathering skills- Proficiency in Microsoft Office; strong Excel and PowerPoint skills.- Highly self-motivated, organized, with excellent time management skills and the ability to multi-task on critical initiatives.- Demonstrates a sense of urgency and accountability; sets priorities and acts on key issues