.**Introduction****Your Role and Responsibilities**Main Responsibilities for this role are:- Support New deployments for Cognitive Support Platform that include roll outs for different geographic locations, working to make sure that with these new boardings all new requirements be included and don't break any current functionality.- Assess new and existing contracts follow the process in place to evaluate contract details (timeline, Cost, etc.) and determine the best platform that should be used based on the current options for onboarding.Work with other teams and customers on the map their data to IBM 's specifications, test and board their systems to IBM's B2B support offering.- Understand customer expectation from a functionality and quality point of view.- Create, review technical documentation and propel innovation and contribute to exciting new projects.**Required Technical and Professional Expertise**- Self-motivated and self-managed with a demonstrated analytical ability and curiosity- 3+ years' as Business Analyst- Takes creative approaches to problem solving, innovation, and issue resolution- Works independently and within a team setting- Fluent in English- Demonstrated strong written and communications skills- Technical background, ability to understand delegated objectives, being diligent with time management, documentation and writing reports, be able to run meetings with stakeholders.- Exposure to dependency management, change management and problem management.- Proven track record of delivering high quality results**Preferred Technical and Professional Expertise**Understanding and working knowledge of SOAP, JSON, and REST-based webservices/APIs and HTTP protocols- Working experience with Node.Js and Angular- Experience using Salesforce- Experience using Jira**About Business Unit**About Business Unit:Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.It's time to define your career.**About IBM**Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain