.Gluo, an Orium Company, is a leading eCommerce agency with over 20 years in the market. We implement ecommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. Additionally, we develop new commerce functionalities from scratch.We specialize in Headless and Composable Commerce. We create flexible, connectable, and scalable stores that enhance your user experience.We're a remote company based in Mexico, and our team of 100+ brings together strategists, architects, designers, and developers to craft innovative digital experiences.About the OpportunityWe are seeking a highly skilled Technical Business Analyst to join our agile Scrum team. The ideal candidate will have a strong technical background, exceptional analytical skills, and experience in e-commerce or similar domains. As a Technical Business Analyst at Orium, you will play a pivotal role in bridging the gap between business requirements and technical solutions, ensuring our projects align with strategic goals and deliver value to our clients.ResponsibilitiesRequirements Gathering and Analysis: Investigate business needs and translate them into technical requirements. Participate in workshops and meetings to capture user stories and acceptance criteria.Solution Design: Work closely with the Product Manager and technical team to capture solutions that leverage Orium's expertise in MACH architecture, ensuring they meet the client's business objectives.Agile Collaboration: Actively participate in all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives. Contribute to backlog refinement and prioritization.Documentation and Communication: Maintain comprehensive documentation of requirements and specifications. Communicate effectively with both technical team members and non-technical stakeholders to ensure alignment and understanding.Problem-Solving: Identify project risks and dependencies, proposing effective solutions to mitigate risks and resolve issues. Drive continuous improvement within the team and the broader organization.Client Support and Triage: Facilitate requirements gathering and prioritization for long-term Support clients, ensuring their needs are met efficiently and effectively.Market Awareness: Stay informed of the latest trends in composable commerce, MACH architecture, and agile methodologies.Skills and QualificationsBachelor's degree in Computer Science, Information Technology, Business, or a related field.Minimum of 3 years of experience as a Business Analyst, with at least 1 year in a technical capacity within an agile environment.Strong understanding of e-commerce, retail, and composable commerce concepts.Proficiency in documenting requirements and using tools such as JIRA, Confluence, or equivalent.Excellent analytical, problem-solving, and decision-making skills