About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration.
With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.
Visit https://www.deuna.com/ to learn more about us!
Responsibilities: Merchant Centricity and Communication: Collaborate closely with the Sales team to understand client needs and business objectives at the initial stages of the deal journey, ensuring that potential clients understand the value of our solutions through expert technical guidance and impactful demonstrations, present our product and solution capabilities effectively to potential clients in the local and cross-border payment markets.
Tailored Product Driven Thought: Being a technical advisor.
Provide a product-driven thought by focusing on what is feasible to be constructed for complex integrations by guiding through the Technical Discovery and the Design & Qualification; understanding and designing achievable phases that the merchant should follow, to get them in-house and start creating a solid relationship.
Architecting & Business Modeling: Provide technical architecting, support, and management by coordinating with the internal and external stakeholders being the single source of contact in the pre-sales stage.
Design tailored solutions that meet client requirements while ensuring feasibility and alignment with our capabilities.
Develop technical proposals, high-level diagrams, and documentation that clearly outline the proposed solution and its benefits aligned with the company goals by providing technical qualification of opportunities to ensure they are a good fit for our solutions.
Problem-Solving Mindset: Troubleshoot complex issues and schedule checkpoints to ensure good traction of the deals in the pipeline by working hand in hand with the Sales team.
Tailored demo-builder: Construct and deliver engaging product demos using demo-builder tools, such as COAST or API call samples, highlighting the benefits of our payment orchestration solutions.
Pre-sales Ambassador: Identify and articulate how our solutions add value to the client's business in the pre-sales stage by generating good traction and keeping the internal teams aware of what the merchant needs and its priorities focusing on the first phase of the design of the payment orchestration solution.
Qualifications: - Bachelor's degree in Engineering, Computer Science, or a related field.
- Minimum of 5 years of experience in a Sales Engineering role or similar technical position.
- Proven track record of successfully managing technical pre-sales activities, including discovery, design, and client presentations.
- Strong technical acumen with the ability to understand complex technical concepts and translate them into business solutions.
- Strong problem-solving skills and attention to detail in handling high-pressure situations.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively with cross-functional teams and build strong relationships with clients.
- Strong tech savvy in the payments industry: Cross-border and Local.
- High level understanding of code, API and SQL and programming languages knowledge.
- Strong leadership skills with experience in managing technical teams.
- Experience with payment orchestration solutions and tools like COAST is a plus.
- Proven knowledge in AWS Cloudwatch, New Relic, Kibana, Datadog or similar systems to dig in and find evidence that could lead to the client's issue or technical question is a plus.
- Fluent in English and Spanish.
Ideally Fluent Portuguese.
What will you find when you join DEUNA?
A multicultural team, agility and constant innovation.
Being part of a high-impact solution for an entire region.
The best tools and technology to operate.
Being part of the startup culture.
We are in full expansion!
Incredible team.
Benefits: - Vacations and personal days - Economic support for internet and cell phone line - We all own DEUNA, we offer stock options - Multidisciplinary, diverse and dynamic team Join us at DEUNA!
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