About us: DEUNA, a rapidly growing SaaS startup, is revolutionizing the e-commerce landscape in LATAM by solving the most pressing challenges faced by businesses today:customer conversion, payment acceptance, and fraud prevention with a single integration.
With a recently announced $30M USD Series A funding, we operate in 5 LATAM countries and are on the lookout for exceptional talent to join our team and continue driving our success.
Visit https://www.deuna.com/ to learn more about us!
Responsibilities: - Deeply engage with clients and stakeholders to identify requirements, define product features in a fine-grained and technical approach to work closely with development teams to get those products in the hands of our merchants.
- Translate product's strategy into detailed requirements for prototype construction and final product development - Client Interaction and Support: Provide excellent client support, manage expectations, and maintain strong relationships with clients, ensuring their needs are met.
- Support engineering team to solve deep technical problems, build innovative solutions, and to ensure that customer satisfaction goals are met on time.Help define the e-commerce plugins product vision, roadmap, and strategy.
- Lead cross-functional teams to coordinate product development, releases, and performance trackingEnsure that backlog and prioritization is aligned with the client pipeline and company strategy.
- Deeply engage with the engineering and QA team to align that the development and automation testing are meeting the acceptance criteria Qualifications: - Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI - Detailed understand of how different sort of payments work (Credits cards, Bank based, Pix) across LatAm ex: Mexico, Colombia, Ecuador etc.
- Capability to read and understand API payment connectivity specifications and translate that into requirements for the engineering team - Technical in nature, with the capacity to understand JSON, Webhooks - Familiar with tools such as Google sheets, JIRA - Understanding of Scrum and willing to write clear user stories and acceptance criteria - Understands and drives priorities - +3 YOE working on integrating payments- What will you find when you join DEUNA?
A multicultural team distributed throughout LATAM Dynamism, agility and constant innovation Being part of a high-impact solution for an entire region The best tools and technology to operate Being part of the startup culture.
We are in full expansion!
Incredible team Benefits Hybrid modality ?
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Vacations and personal days ?
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Economic support for internet and cell phone line??
We all own DEUNA, we offer stock options ?
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Multidisciplinary, diverse and dynamic team ?
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Be part of a dynamic team that's transforming the e-commerce landscape in LATAM.
Join us at DEUNA!
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