**Refractory Technical Engineer****About the job**RHI Magnesita is seeking a strategic and customer-oriented Refractory Technical Engineer. This role is hybrid and can sit anywhere in CDMX!The Refractory Technical Engineer applies their knowledge and skills to focus on the process engineering process of Steel making.Responsibilities include assist sales in obtaining or retaining customer accounts by selecting materials and product designs based on customer's requirements and practices, offering new and innovative products, monitoring trials, and liaising between sales, manufacturing, product management, and on-site employees.This position will report to the Head of Linings Mexico. The Refractory Technical Engineer will travel both domestically and internationally with about 80% travel time.**The Refractory Technical Engineer tasks will include**:- Acts as an interface between Sales, on-site employees, Product Management and Management- Customer service including on site monitoring of service trials, troubleshooting, fact finding etc.- Create trail reporting outlining product performance, trail results and any additional recommendations- Provide product recommendations and perform audit trails- Selecting materials and product designs based on customer's requirements and practices.- Customer visits with Sales to check the performance of our products at our customer locations to ensure proper performance and treat any issues.**About you**Do you have:- Bachelor's Degree in Engineering, Materials, Metallurgical, Chemical, Science degree is preferred- Master's Degree is a plus- +5 Years of experience in steel or refractory industry- +7 Years of experience understanding Steelmaking- Working knowledge of SAP, MS Office Suite of products, and AutoCAD- Ability to build strong stakeholder relationships- Exceptional customer service skills both internally and externally- Independent worker and self-starter, who contributes to the overall team objectives- Works effectively and collaboratively, including clear written and verbal communications- Hands on, forward thinking, and improvement/results driven**What we bring to the table**As a much-valued employer:- We offer you a varied and challenging role within the world market leader that is driving positive change- We give you the opportunity to take part in shaping the future of the industry leader in innovative technology- **Amazing benefits! Christmas Bonus, Food vouchers, Life insurance, Disability Insurance, and more!****About RHI Magnesita**Tipo de puesto: Tiempo completoSalario: $40,000.00 - $41,000.00 al mesHorario:- Turno de 10 horasPrestaciones:- Estacionamiento de la empresa- Opción a contrato indefinido- Seguro de gastos médicos mayores- Seguro de vida- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaPregunta(s) de postulación:- Expectativa SalarialLugar de trabajo: Empleo remoto