Technical Production Support Specialist

Responsibilities:Under general direction, devises or modifies procedures to solve complex problems utilizing industry standard algorithms and tools.Work with the development staff to determine operational requirements for test/production environments.Keep current with emerging software enhancements, security patches and bug fixes.Monitors systems capacity and performance through APM tools, plans and executes disaster recovery procedures, and provides Tier 2 technical support.Excellent analytical skills, resiliency mindset, attention to detail (production environment), excellent collaboration andcommunication skills(verbal and written).3 to 7 years of experience in production support.**Salary**: $50,000.00 - $90,000.00 per monthAbility to Commute:- 45110, Virreyes Residencial, Jal. (required)Ability to Relocate:- 45110, Virreyes Residencial, Jal.: Relocate before starting work (required)