1 Opening- Guadalajara**Role description**:
**Technical Program Manager (TPM)**
**Project Manager I**
**Who We Are**:
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.
UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.
With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.
**You Are**:
We are looking for a Technical Program Manager who work with 1 of our clients in Mexico. As a TPM you will be working with Firmware, Software and Hardware for a semiconductor company.
**The opportunity**:
- Lead and manage technical programs focused on firmware development and delivery.
- Utilize Azure and Microsoft Project Management tools for planning, tracking, and execution.
- Debug and resolve technical issues across HW/SW platforms during project lifecycle.
- Collaborate with engineering teams to ensure successful New Product Introductions (NPI).
- Monitor and analyze data using Kusto Query Language (KQL) for troubleshooting and optimization.
- Create and maintain project plans, timelines, and documentation in Azure DevOps (ADO). Foster strong communication between stakeholders to ensure alignment and project success.
- Ensure compliance with project goals, timelines, and quality standards.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
**What you need**:
- 3+ years of experience in the following areas:
- Working as a Technical Program Manager or similar role in firmware (FW) projects.
- Azure DevOps (ADO) and Microsoft PM tools.
- Azure cloud services and Kusto Query Language (KQL).
- Debugging skills in both hardware and software domains.
- New Product Introduction (NPI) processes for HW/SW.
- Nice to have:
- Certification in project management (PMP, Agile, or Scrum).
- Experience in managing cross-functional teams in the technology sector.
- Understanding of firmware development processes and lifecycle.
**Benefits**
Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.
**What we believe**:
We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.
**Humility**:
We will listen, learn, be empathetic and help selflessly in our interactions with everyone.
**Humanity**:
Through business, we will better the lives of those less fortunate than ourselves.
**Integrity**:
We honor our commitments and act with responsibility in all our relationships.
**An Equal Opportunity Workplace, Free of Discrimination and Harassment**
At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.
**Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso**
En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el