.At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!Job Summary:Consults with customers on a regular basis concerning design, development and maintenance of computer-based product. Assists sales channel, field teams and customers with technical solutions to support the customer's business objectives. Primary support role for coordination, planning and execution of product changes via ECO process. Coordinates the scheduling and implementation of first article orders and product/process approval. Works closely with internal technical and customer management teams and directly with external customers to meet customer deadlines.Assists in analyzing data to determine feasibility of product proposal or change.Resolves all technical and process related issues.Confers with customers and technology group to clarify and/or resolve problems. Prepares or directs preparation of product or system layout.Reviews change requests, evaluates impact of change, and provides implementation timelines.May implement Engineering Change Orders (ECO) to document and build process. Communicates Engineering Change Notifications (ECN) to production, sales, and customer engineering team.Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.Other duties as assigned.Work Experience:Typically 3+ years with bachelor's or equivalent. Familiarity & experience with industry standard ECO, NPI, and manufacturing processes. Work experience in a related field. Familiarity & experience in project management and project management tools. Familiarity or experience in a manufacturing environment.Education and Certification(s):Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.Distinguishing Characteristics:May lead process improvement teams for area of focus. Demonstrates commitment to continuous improvement by utilizing process improvement methodologies and best practices. Position may require travel (less than 10%). Familiarity with computer product & major suppliers preferred, not required. Deep familiarity with Microsoft Office products. ERP & PLM system experience preferred, not required
