.Who We Are:At Avnet, relationships matter. We are a global, FORTUNE 500 technology distributor and solutions company that delivers design, supply chain and logistics expertise to customers at every stage of a product's lifecycle. Our employees have a front row seat to the latest innovations shaping the world we live in and the future we share. We're driven to help our customers around the world succeed and we do so by earning the trust of some of the biggest names in technology.Working at Avnet means being a part of a global team. We work collaboratively and with integrity, doing business the right way. For more than a century, we have partnered together to help our customers, suppliers and teammates realize the transformative possibilities of technology. Experience what's next at Avnet!Job Summary: Consults with customers on a regular basis concerning design, development and maintenance of computer-based product. Assists sales channel, field teams and customers with technical solutions to support the customer's business objectives. Primary support role for coordination, planning and execution of product changes via ECO process. Coordinates the scheduling and implementation of first article orders and product/process approval. Works closely with internal technical and customer management teams and directly with external customers to meet customer deadlines.Principal Responsibilities:Assists in analyzing data to determine feasibility of product proposal or change.Resolves all technical and process related issues.Confers with customers and technology group to clarify and/or resolve problems. Prepares or directs preparation of product or system layout.Reviews change requests, evaluates impact of change, and provides implementation timelines.May implement Engineering Change Orders (ECO) to document and build process. Communicates Engineering Change Notifications (ECN) to production, sales, and customer engineering team.Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics.Other duties as assigned.Job Level Specifications:Thorough knowledge of principles, theories and concepts in area of discipline. Competent in all job functions and has general understanding of the industry practices, techniques and standards.Develops solutions for a variety of situations and works on projects requiring evaluation and analysis. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results.Work is performed independently and requires the exercise of judgment and discretion. May receive some limited guidance for new assignments. Work may be reviewed for overall adequacy.Collaborates with management and team members within the department/function and other areas of the organization. May represent department internally or externally.Actions may impact the success of the overall department and/or the organization
