Technical Support Analyst

Knowledge in ITIL Methodology Hands-on Importante empresa with Windows/Linux environments. Programming Skills (Python, C#, php) Databases knowledge Technical knowledge of network environments. Ability to diagnose and troubleshoot basic technical issues. Rolesand Responsibilities Monitor the operation of equipment, automatic processes, servers, communication equipment and IT ecosystem environments. Assist users remotely or in person. Contribute to the implementation and management of best practices. Ticket management.