Technical Support and Training Specialist for Latin AmericaAbout usWe are Compelson, creators of MOBILedit, the premier digital forensic tool trusted by law enforcement agencies worldwide since 1996. Compelson company was founded in 1991 and has been headquartered in Europe (Prague, Czech Republic) from the start. The MOBILedit team is spread across the globe, with members in Buenos Aires, Argentina; Dubai, UAE; and New Delhi, India.Our software is used by millions of users, including military forces, governments, and police agencies in more than 130 countries worldwide.About the roleWe are seeking a Technical Support and Training Specialist based in the LATAM region who will provide technical support and conduct training sessions in Spanish. If you are passionate about mobile technology and want to be part of the development of a European software solution with a global impact, we'd love to hear from you!Job DescriptionTechnical Support: Provide high-level technical assistance and support to our clients in LATAMTraining: Deliver in-depth training sessions, both online and on-site, in Spanish for partners and internal teamsCustomer Satisfaction: Troubleshoot and resolve technical issues, ensuring excellent customer satisfaction and product knowledge.Collaboration: Work closely with the product team to provide feedback and insights from customers in the region and with the international teamTesting: Test our software with various mobile phonesDocumentation: Create and maintain training materials, FAQs, and user guidesRequirementsFluent in both Spanish and EnglishBased in LATAM regionKnowledge of mobile phones, with experience in rooting or jailbreaking as a plusKnowledge of Windows and experience with driver installationStrong willingness to learn and grow professionallyAttention to detail, diligence, and enthusiasmWhat Do We OfferThe opportunity to contribute to a European company developing revolutionary, globally impactful solutionsFull training, access to a variety of learning resources and certifications within the companyTop-notch work equipmentOpportunities for career growth within a stable and growing companyThe chance to develop expertise in both technical and client-facing rolesTravel opportunities for customer training sessions or industry eventsCompetitive salary and benefits packageInterested in this opportunity?If this role excites you and you'd like to join our innovative team, please fill out our online job application form here. We look forward to reviewing your application and will be in touch with you soon!#J-18808-Ljbffr