Technical Support Coordinator

Join the Family, we are looking for your talent**Technical Support Coordinator****Requirements**:- Eng, Automotive Mechanic (INDISPENSABLE)- Knowledge of guarantees minimum 2 years- Technical Repairs- Personnel management- Advanced english- Features:- Coordinate the activities of Technical Support staff to assist dealer's technicians, via telephone and Ticket System, in troubles with the diagnostic and repair of Suzuki products.- Responsible for decisions to repair or replace assembly units.- Provide authorization for warranty claims.- Coordinate Port Actions activities ordered by SMC.- Acts as a liaison between the technical support team and other departments, such as sales, product development, quality assurance, SMC, etc.- Handle complex or escalated customer complaints and troubleshoot technical issues with PROFECO.- Report of Quality problems to SMC and send warranty failed parts to different foreign factories.We offer:Competitive SalaryBenefits Above the LawMonday to FridayTipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $30,000.00 - $35,000.00 al mesBeneficios:- Estacionamiento de la empresa- Seguro de gastos médicos mayores- Seguro dental- Seguro de vida- Servicio de comedor con descuento- Teléfono de la empresa- Vales de despensaTipo de jornada:- Turno de 8 horasEscolaridad:- Licenciatura terminada (Deseable)Experiência:- POSTVENTA AUTOMOTRIZ: 5 años (Deseable)Lugar de trabajo: Empleo presencial