Technical Support

**Descripción y detalle de las actividades**- Primary contact for our clients who serve as a means of personalized solution to escalations caused by different situations, in charge of analyzing root causes and implementing improvement actions to common problems reported by our clients. Give status of open orders, provide estimated shipping dates. Answer questions in general to our clients classified as Key Accounts- Work with our sales agents to expedite purchase orders- Work with different departments to obtain information that helps answer questions from our customers.**Experiência y requisitos**- 3 to 5 years of experience on related technical support activities. - Experience in customer service- Attention to detail- Sense of urgency- Computer skills**Organización**- ENOVIS México, S.A. de C.V. - RED**Giro**- Maquiladora (Export.)**Actividad principal**- Manufactura aparatos ortopédicos.**Número de empleados**- 2700**Número de vacantes** 1**Área** Atención a Clientes**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Estudios** Titulo Profesional**Sexo** Indistinto