The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
Aspen Technology, Inc. offers a thorough training program to develop our technology leaders of tomorrow. Through classroom training, mentored hands-on work and real-world customer problem solving engineers can quickly gain rich industry experience.
Your Impact
- Troubleshoot & resolve chemical engineering related industry problems reported by the customer base using AspenTech's proprietary software
- Own escalation of all assigned customer issues and drive the resolution cross-functionally within AspenTech
- Author technical white papers for publication to AspenTech's web knowledgebase
- Deliver high-quality training classes, which are based on principles of chemical engineering and industrial processes, to AspenTech's customer base
- Conduct pre-sales consultations, based on chemical engineering principles and industrial processes, to identify prospects' business problems and articulate AspenTech's products as the solution
- Deploy AspenTech solutions in customer business environments
- Conduct health checks on assigned accounts
- Execute various departmental improvement projects as needed
What You'll Need
- Bachelor's or Master's degree in Chemical Engineering or closely related discipline
- 1-3 years of relevant experience. University experience may count.
- Strong understanding of Chemical Engineering principles
- Knowledge of chemical and manufacturing business processes in the refining, chemical, pharmaceutical or process industries. Work experience in such an environment is beneficial.
- Detail-oriented with hands-on problem-solving skills
- Prior exposure to AspenTech products or competitor tools
- Strong written and verbal communication skills. Ability to present complex information in a clear and concise manner.
- Strong customer first mindset, with the ability to identify opportunities that create value for customers
- Ability to manage multiple responsibilities and competing priorities
- Ability to travel. Travel is usually less than 25% and may occasionally be international.
